From reliable electric service to a variety of convenient bill-pay options, the Electric Board of Guntersville works hard to provide affordable power service to our residential, commercial and industrial customers. Our office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. and the phone number is 256-582-5691. To report a power outage or other emergency after regular business hours, including nights, holidays and weekends, call 256-582-3441.
701 Blount Avenue
Guntersville, AL 35976
Guntersville, AL 35976
(256) 582-5691
After Hours: (256) 582-3441
After Hours: (256) 582-3441
Reliable, affordable electric service with the emphasis on convenience.
THE LATEST
Announcements
Rate Change
Sep 7, 2022
Due to rising inflation and increased costs, the Electric Board of Guntersville will be implementing a rate increase beginning October, 2022. The approximately 2% increase will be added to the fixed monthly charge to minimize the impact of high seasonal usage periods.
Electric Board Implements a New Customer Portal
Oct 27, 2021
The Electric Board of Guntersville is excited to announce that it has a new Customer Portal. This Customer Portal allows customers to easily manage their utility accounts, monitor their usage, and pay their bills. “The best part of this feature is that customers will not have to pay any fees when making their payments online.” says Chief Financial Officer, Dawn Smith. Customers can easily sign up by following the link: https://guntersvilleelectric.utilitynexus.com
Electric Board customers can continue to pay their bills by phone with no fees by calling: (866) 550-3475.
There is also a new Mobile App with the same convenient features as the online Customer Portal. Customers can find the app by searching for Guntersville Electric Board in both the App Store and Google Play.
The Customer Portal is available beginning today. For assistance signing up, or more information, please call the Electric Board at (256)-582-5691 to speak to a CSR.